Terms & Conditions

Welcome to Guitar Collection Sdn Bhd web site online store. Terms and conditions stated below applies to all visitors and users of Guitar Collection Sdn Bhd. You're bound by these terms and conditions as long as you're on https://www.guitarcollection.com.my.
 

1. Customer's information details are kept secret and confidential.

2. From time to time, there may be Information on https://www.guitarcollection.com.my that contains typographical error, inaccuracies that may relate to product description, pricing, availability and article contents.  We reserve right to edit information without prior notice.  We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

3. Goods sold are not refundable unless manufacturer defective.  Items used or self-physical damaged or damaged during shipment is not refundable.

4. Items received with defect/damage have to be notified within a day via email: [email protected] or whatsapp to: 010-298 1300 or NO claim would be allowed.

5. Defected or purchase can must be returned within three days to Guitar Collection Sdn Bhd HQ:G-9, Wisma KLH, No 968, Jalan Kenanga, Kg Sungai Kayu Ara, 47400 Petaling Jaya, Selangor, Malaysia.

6. Returned goods have to be in original condition and original shipping container as received. Receipt must be attached.

7. Any charges or lost shipment during return transit is at your own responsibility.